Shipping policy

At Vita NutriUS, we aim to deliver your wellness essentials quickly and reliably. This Shipping Policy explains how we process and ship orders placed on our website.

Processing Times

Orders are typically processed within 1 business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Our standard delivery time is 1–2 business days after your order has been processed. Please note that delivery times are estimates and may be affected by factors such as weather, carrier delays, or high seasonal volume.

Shipping Areas

We currently ship orders within the United States. If we are unable to ship to your address for any reason, we will contact you to discuss options or issue a refund.

Shipping Costs

We offer competitive shipping options at checkout. In some cases, standard shipping may be free based on promotions or minimum order values shown on the website. Any applicable shipping fees will be displayed before you complete your purchase.

Order Confirmation & Tracking

Once your order is placed, you will receive an order confirmation email. When your order ships, we will send a shipping confirmation email with tracking information so you can follow your package’s progress.

Incorrect Addresses & Failed Deliveries

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If a package is returned to us due to address issues, we may contact you to arrange reshipment; additional shipping charges may apply.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, responsibility for the shipment passes to the customer. We are not liable for packages that are lost or stolen after delivery. If you believe your package is missing, please check with your household members, neighbors, or building management and contact the carrier directly. You can also reach out to us for assistance.

Delays and Exceptional Circumstances

While we do our best to meet the estimated 2–3 business day delivery window, delays can occasionally occur due to factors outside our control, such as severe weather, carrier disruptions, or peak holiday periods. We appreciate your understanding in these situations.

Contact Us

If you have any questions about your shipment or need help with tracking, please contact us at vitanutrius@gmail.com and we will be happy to assist you.