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We offer free standard shipping across the United States.
We offer free standard shipping across the United States. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United States’ outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the VAJOOCLL Grounding Mat for feet, a thoughtfully engineered pad that blends premium conductive carbon with vegan leather. The result is a soft, comforting texture that feels good against the skin and stays steady underfoot, whether you’re at a desk, on a couch, or reclining in bed.
As you use the mat, you may notice a gentle, evolving sensation that many users describe as a mild tingling or warming. Grounding is presented here as a gradual practice that may accompany a sense of increased ease and restful moments over time. Individual experiences vary, and any benefits depend on consistent use and personal factors.
Crafted with care, this mat pairs premium conductive carbon with vegan leather for a blend of comfort, texture, and durability. A non-slip backing helps keep the surface in place, while reinforced, double-stitched edges reduce wear over repeated use. A 15-foot grounding cord offers flexible placement and easy reach to any grounded outlet.
Set up is straightforward: unroll the mat, snap the grounding cord into the corner, and plug the end into a grounded outlet. Place the mat where you rest—under your feet at a desk, across the couch, or over your bed—and make gentle skin contact with bare skin to begin grounding sessions.
For best results, try daily sessions of about 30 minutes. You can extend the time or frequency as you feel comfortable. The more consistently you ground, the more you may notice subtle changes in daily comfort and mood, though experiences vary.
Lightweight and flexible, the mat travels easily and folds to fit in luggage for on-the-go use. It’s simple to clean: wipe with a damp cloth and air dry. The combination of durability and portability makes it suitable for home, travel, or office environments.
Q: What is the VAJOOCLL Grounding Mat and how does it work?
A: The VAJOOCLL Grounding Mat is a conductive pad that connects skin to the Earth’s energy through a grounded outlet, typically used during daily activities.
Q: How should I set up and care for the mat?
A: Unroll, snap the grounding cord to the corner, plug into a grounded outlet, place on any surface, wipe clean with a damp cloth.
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return. Returns are only accepted for issues caused by the seller, such as receiving a damaged, defective, incorrect, or expired item.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original packaging. A receipt or proof of purchase is required.
To start a return, please contact us at vitanutrius@gmail.com.
All approved returns must be sent to the address below:
Vita NutriUS
6 Shea Way, STE 007
Newark, Delaware, 19713
United States
If your return is accepted, we will provide a return shipping label (when applicable) and instructions on how to send your package. Items sent back without requesting a return first will not be accepted.
For any questions, you can always reach us at vitanutrius@gmail.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, incorrect, or expired. For seller-caused issues, Vita NutriUS will cover the return shipping cost and ensure the issue is resolved promptly.
Return Shipping Costs
Return shipping is covered by Vita NutriUS only if the item arrived damaged, defective, incorrect, or expired. Returns due to change of mind, dislike of the product, ordering the wrong item, or buyer error are not accepted.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
If you're unsure whether your item qualifies, please contact us before sending anything back.
Exchanges
Exchanges are only possible for items with seller-caused issues. The original item must be unopened and approved for return before a replacement can be issued.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have 14 days to cancel or return your order for any reason. The item must be unopened, unused, and in its original packaging.
Refunds
Once your return is received and inspected, we will notify you about the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
Please note your bank or card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at vitanutrius@gmail.com.
At Vita NutriUS, we aim to deliver your wellness essentials quickly and reliably. This Shipping Policy explains how we process and ship orders placed on our website.
Processing Times
Orders are typically processed within 1 business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Our standard delivery time is 2–3 business days after your order has been processed. Please note that delivery times are estimates and may be affected by factors such as weather, carrier delays, or high seasonal volume.
Shipping Areas
We currently ship orders within the United States. If we are unable to ship to your address for any reason, we will contact you to discuss options or issue a refund.
Shipping Costs
We offer competitive shipping options at checkout. In some cases, standard shipping may be free based on promotions or minimum order values shown on the website. Any applicable shipping fees will be displayed before you complete your purchase.
Order Confirmation & Tracking
Once your order is placed, you will receive an order confirmation email. When your order ships, we will send a shipping confirmation email with tracking information so you can follow your package’s progress.
Incorrect Addresses & Failed Deliveries
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If a package is returned to us due to address issues, we may contact you to arrange reshipment; additional shipping charges may apply.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, responsibility for the shipment passes to the customer. We are not liable for packages that are lost or stolen after delivery. If you believe your package is missing, please check with your household members, neighbors, or building management and contact the carrier directly. You can also reach out to us for assistance.
Delays and Exceptional Circumstances
While we do our best to meet the estimated 2–3 business day delivery window, delays can occasionally occur due to factors outside our control, such as severe weather, carrier disruptions, or peak holiday periods. We appreciate your understanding in these situations.
Contact Us
If you have any questions about your shipment or need help with tracking, please contact us at vitanutrius@gmail.com and we will be happy to assist you.
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