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We offer free standard shipping across the United States.
We offer free standard shipping across the United States. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United States’ outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When your electrotherapy routine relies on smooth, reliable connections, the VeniCare 4pcs Replacement Tens Lead Wires are designed to refresh your setup. These lead wires transfer the electrical signal from your TENS or EMS device to the electrodes, helping you maintain consistent contact with the treatment area. Built with everyday use in mind, these cables aim to deliver dependable performance without complicating your routine.
Length and flexibility matter in home or clinic use. Each lead provides a generous reach with a full length of 115 cm, giving you freedom to position electrodes on the shoulder, back, thigh, or calf without tugging on the device. The cords stay flexible, resisting kinks as you move between positions during your session, so you can focus on the placement that feels most natural to you.
Two practical advantages stand out in everyday use. First, the 2mm plug system is common across many portable devices, meaning you can swap these wires into your existing setup with minimal fuss. Second, the four-wire pack provides backup options, so you can prepare for sessions at home, while traveling, or in a busy clinic without interrupting your routine.
Using the wires is straightforward. Connect the device to the electrode pads via the 2mm plugs, place the pads on your target area, and follow your usual session routine. When not in use, store the cables in a cool, dry place to prevent wear. If you notice any cracking or looseness, replace the pair promptly to maintain reliable connections.
These replacement lead wires are crafted for everyday scenarios: at-home routines after a long day, quick setup in a clinic, or travel-friendly replacements in your bag. The generous 115 cm length helps you position electrodes for comfortable coverage without constraining movement. The four-wire pack means you can keep spares ready, reducing downtime between sessions. While results vary, a steady connection may contribute to smoother transitions between electrode placements and devices, making it easier to carry out your preferred routine with confidence.
VeniCare focuses on dependable accessories that support your electrotherapy setup. While individual outcomes vary, these replacement lead wires are designed to offer consistent connections and peace of mind for home or professional use. Consider them a practical upgrade that may contribute to easier setup and reliable electrode contact, whether you are practicing self-care at home or supporting clients in a clinic.
Q: What is included in the VeniCare replacement lead wires set?
A: A four-pack of replacement lead wires with 2mm plugs for most portable TENS and EMS units.
Q: Are these wires compatible with my device?
A: They work with 2mm plug systems and are suitable for models like intensity 10 Tens 2500 3000 EMS 7500 Twin Stim and similar units.
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return. Returns are only accepted for issues caused by the seller, such as receiving a damaged, defective, incorrect, or expired item.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, and in its original packaging. A receipt or proof of purchase is required.
To start a return, please contact us at vitanutrius@gmail.com.
All approved returns must be sent to the address below:
Vita NutriUS
6 Shea Way, STE 007
Newark, Delaware, 19713
United States
If your return is accepted, we will provide a return shipping label (when applicable) and instructions on how to send your package. Items sent back without requesting a return first will not be accepted.
For any questions, you can always reach us at vitanutrius@gmail.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, incorrect, or expired. For seller-caused issues, Vita NutriUS will cover the return shipping cost and ensure the issue is resolved promptly.
Return Shipping Costs
Return shipping is covered by Vita NutriUS only if the item arrived damaged, defective, incorrect, or expired. Returns due to change of mind, dislike of the product, ordering the wrong item, or buyer error are not accepted.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
If you're unsure whether your item qualifies, please contact us before sending anything back.
Exchanges
Exchanges are only possible for items with seller-caused issues. The original item must be unopened and approved for return before a replacement can be issued.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have 14 days to cancel or return your order for any reason. The item must be unopened, unused, and in its original packaging.
Refunds
Once your return is received and inspected, we will notify you about the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
Please note your bank or card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at vitanutrius@gmail.com.
At Vita NutriUS, we aim to deliver your wellness essentials quickly and reliably. This Shipping Policy explains how we process and ship orders placed on our website.
Processing Times
Orders are typically processed within 1 business day after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Our standard delivery time is 2–3 business days after your order has been processed. Please note that delivery times are estimates and may be affected by factors such as weather, carrier delays, or high seasonal volume.
Shipping Areas
We currently ship orders within the United States. If we are unable to ship to your address for any reason, we will contact you to discuss options or issue a refund.
Shipping Costs
We offer competitive shipping options at checkout. In some cases, standard shipping may be free based on promotions or minimum order values shown on the website. Any applicable shipping fees will be displayed before you complete your purchase.
Order Confirmation & Tracking
Once your order is placed, you will receive an order confirmation email. When your order ships, we will send a shipping confirmation email with tracking information so you can follow your package’s progress.
Incorrect Addresses & Failed Deliveries
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for orders that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If a package is returned to us due to address issues, we may contact you to arrange reshipment; additional shipping charges may apply.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, responsibility for the shipment passes to the customer. We are not liable for packages that are lost or stolen after delivery. If you believe your package is missing, please check with your household members, neighbors, or building management and contact the carrier directly. You can also reach out to us for assistance.
Delays and Exceptional Circumstances
While we do our best to meet the estimated 2–3 business day delivery window, delays can occasionally occur due to factors outside our control, such as severe weather, carrier disruptions, or peak holiday periods. We appreciate your understanding in these situations.
Contact Us
If you have any questions about your shipment or need help with tracking, please contact us at vitanutrius@gmail.com and we will be happy to assist you.
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